Frequently Asked Questions

Anything and everything you need to know about the product and billing.

What is MorningAI?

MorningAI is an autonomous growth platform that empowers small and mid-sized teams to plan campaigns, generate content, and analyze performance with minimal manual effort.

Who is MorningAI for?

MorningAI is built for marketing teams and leaders at small to mid-sized companies - especially those in CPG, food & beverage, and fashion.

What core capabilities does MorningAI include?

BrandDNA: Import and enforce your brand’s identity and tone.

ProductDNA: Manage up to 10,000 SKUs via single entry, CSV, or Shopify.

CustomerDNA: Build rich customer personas integrated across the platform.

Studio: Generate and edit content—blogs, social posts, images—using 50 predefined briefs.

Chat: Chat with AI-trained marketing specialists certified in SEO, social media, PR, analytics, and more.

Spy: Explore 10,000+ ads for competitive insights.

How does BrandDNA work?

BrandDNA instantly imports thousands of data points about your brand by reviewing your website, social media content and any other online sources. This may include review sites like G2 or if you have an Amazon store. We use this public data to understand your brand name, slogans, tone-of-voice guidelines, and visual styles (colors, fonts), ensuring every output stays on-brand.

Can I integrate my product catalog?

Yes! ProductDNA supports single-entry uploads, CSV files, or direct Shopify integration to bring in product names, descriptions, pricing, features, and images.

What types of content can I create with Studio?

Studio offers 50 customizable creative briefs for emails, social posts, blog articles, product descriptions, plus text-to-image generation and automated editing feedback.

What onboarding and support do you offer?

You’ll get a step-by-step guided setup to import BrandDNA, ProductDNA, and CustomerDNA, plus access to live webinars, our help center, and for Pro plans and above - you have access to a dedicated Customer Success Manager.

How do I get started?

Sign up for a free 14-day trial at morningai.com. Import your brand assets, explore the AI tools, and see faster, more consistent marketing results.

Didn’t find the answer you are looking for? Contact support