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Connecting Slack to MorningAI starts in DNA → Connectors: create your company's Slack app once, with every setting filled in for you, then connect your own account so the Agent can read the conversations you already have access to. After that, you can ask what the team decided in a channel, pull together feedback from a campaign discussion, and post, reply or schedule messages in Slack from MorningAI.
Why Connect Slack to MorningAI
Decisions, feedback and customer updates pile up in Slack faster than anyone can read them. Catching up on a customer channel before a meeting, or finding what the team agreed about a campaign last week, means scrolling.
With Slack connected, you ask the Agent instead. It answers from the channels and conversations you can already see, and it can post a message for you, right away or at a time you choose.
How to Connect Slack (Step by Step)
There are two parts. Someone who can manage the brand's connectors creates your company's Slack app once, which takes about a minute because every setting is filled in for you. Then each teammate connects their own Slack account.
Create the Slack app (once per company)
- Go to DNA → Connectors, find Slack and click Set up.
- Click Create the Slack app. Slack opens with the app already configured. Pick your workspace, click Next, then Create and Install. Slack notes that the configuration was made by a third party, which is MorningAI. Don't change any settings.
- Ignore the tokens on Slack's ready screen. Go to App Settings → Basic Information → App Credentials, copy the Client ID and Client Secret into the form in MorningAI, and click Save app details. MorningAI checks them with Slack when you save.
Leave public distribution off: under Manage Distribution in Slack, keep it deactivated. Turning it on stops Slack from giving MorningAI access, and Slack shows no warning about why.
Signed in to Slack in a different browser? Click Copy manifest instead, then in Slack choose Create New App → From a manifest and paste it. If your company's Slack runs on Enterprise Grid, tick Our Slack is on Enterprise Grid to see the extra organization-level install step.
Connect your own account
- On the Slack card, click Connect and sign in on Slack's own screen.
- Done. The card shows Connected. Ask the Agent about a channel.
What the Connection Unlocks
Catch up without scrolling. Ask questions about conversations you have access to:
- "What did we decide in #launch-planning this week?"
- "What feedback did the team share about the holiday campaign?"
- "What changed in the Acme customer channel since last Monday?"
Post, reply and react. Ask the Agent to post an update to a channel now or at a time you choose, reply in a thread, send a direct message or add a reaction. Each one appears as an approval card before it goes out.
Combine Slack with your other tools. Ask for a summary of a customer channel, then have the Agent draft the follow-up email in Outlook or Gmail in the same conversation.
What MorningAI Can and Can't Do
| MorningAI can | MorningAI can't |
|---|---|
| Read channels and conversations your Slack account can see | Read private channels or DMs you aren't part of |
| Summarize decisions, feedback and changes over a period | Act as a workspace-wide search for everyone |
| Post, reply, send a direct message or react, with your approval | Post without showing you the message first |
| Use Slack context alongside email, files and your DNA | See your Slack password (you sign in on Slack's own screen) |
Your Data, Your Control
You sign in on Slack's own screen, so MorningAI never sees your password. What the Agent can read is bounded by your own Slack access: if you can't open a channel, neither can the Agent.
Sending a message asks first. When you disconnect, the stored credentials are deleted. A Slack admin can also remove the MorningAI app from the workspace at any time.
For more on how MorningAI handles data across all connectors, see our security page at /resources/security.
Frequently Asked Questions
Slack says the app needs admin approval.
Some workspaces only let a Slack admin install new apps. Ask your Slack admin to do the Create and Install step, or to approve the request from Slack's screen. Once the app exists, each person connects their own account.
Can the Agent read a channel I'm not in?
No. It only sees what your account can see.
Can I schedule a Slack message?
Yes. Ask for a message to go out at a specific time and approve it in the card.
Can every teammate post to Slack?
Yes, once they connect their own account. There is no separate posting switch, and every post, reply, direct message or reaction still shows an approval card first.
Next Steps
Slack is connected. Try the catch-up and meeting-prep examples in the Agent Use-Case Gallery, or connect Microsoft 365 so the Agent can turn a Slack summary into an email.